April 24, 12:30 pm – 3:30 pm
Early: $115 Advance: $125 Onsite: $135
W8 Online Course Quality: Beyond the Content

Online courses and programs are not new, and their numbers and participants continue to grow. Questions and concerns remain, however, regarding quality and efficacy – now more than ever as online competency-based programs become more prevalent. This workshop allows participants to explore general principles and specific strategies for approaching online course quality, including designing/evaluating courses in regard to credit hours, the “unbundling” of the faculty role, approaches for training/mentoring faculty and/or course creators, and adapting existing quality frameworks.


Participants should come prepared to identify an issue they are working on; in small groups, guided by the facilitator, participants will work though potential solutions.

Errin Heyman
Dean of Educational Effectiveness
University of St. Augustine for Health Sciences

Errin Heyman has been the Dean of Educational Effectiveness at the University of St. Augustine for Health Sciences since October 2014, where she leads assessment and faculty development activities that promote high student outcome achievement. Prior to this, Errin spent 7 years at West Coast University, where she was the founding Director of the Center for Excellence in Learning, Teaching, and Assessment (CELTA). She was also the University’s WASC Accreditation Liaison Officer. Prior to the establishment of CELTA, Heyman served as the Director of Online Instruction and helped build the first online presence for the University. Before going to WCU, she spent nearly 10 years with eCollege, a learning management dystem provider in Denver, Colorado, primarily working with instructors to develop online/distance education pedagogy. Errin holds a Doctorate in Education Higher Education Leadership/Curriculum and Instruction and a Master’s degree in writing. She has taught English at the college level, both face-to-face and online, and is a passionate educator, working to help students meet and exceed learning expectations.